Returns and Refunds
All items (except underwear and socks) are returnable for refund or exchange within 30 days of receipt, as long as they are unused and unwashed, in the original condition, and be able to be resold with tags remaining.
We do NOT pay for return shipping. If it is a return, only the cost of merchandise, not the shipping fees, are refunded. If it is an exchange, we will send out desired exchange item with no extra 2nd charge.
Mail items to: Natural Clothing Company, PO Box 69, Snohomish, WA 98291 with your name and note if to issue a refund or exchange. You need to use the USPS service (Post Office) as other options can't deliver to a PO Box.
Clothes exposed to perfume, scents of any kind, or cigarette or cigar smoke cannot be returned; please keep this in mind when trying on your clothes. We cannot accept items that have been washed, worn, or soiled in any way for return or exchange. Thank you for understanding.
All returns are credited back in the same form of payment. The credit amount for the return applies to the cost of merchandise only, not the shipping cost. Any evidence of participating in fraudulent return scams will be prosecuted.
Items marked "Clearance"
Items marked "Clearance" are in general, non-returnable. Usually, these are close-outs, sold at deeply discounted prices, and the shipping cost doesn't justify sending these back and forth. If it does not fit as you expected, donate to a charity or somebody that could use it.
Having said that, if you made an obvious error in ordering the wrong size and really want to return it - send us an email and we will try to help.
We advise purchasing only one pair at first to make sure that the garment is as you desire.
Sales Tax
Sales tax applies only to destinations within the state of Washington. This may change and we adhere to any tax laws in place.
Privacy Policy
Your information is absolutely confidential with us and is as important to us as our own. We are a small business; we do not sell information anywhere or to anybody.
Your information is protected by a secure order page and encrypted. The website has an SSL certificate, which is a digital certificate that authenticates the identity of a website and encrypts information that is sent to the server using Secure Sockets Layer (SSL) technology. An SSL certificate on our website ensures that sensitive data is safe from prying eyes.
Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Contact Us:
Email: info @ NaturalClothingCompany . com
Mail: PO Box 69, Snohomish, WA 98291
